Rtm2 FAQ — Common Questions & Answers

On the registration page, Go, enter your mobile number, full name, password, and date of birth. Verify your mobile number with an OTP. The whole process takes just 2 minutes.

You must be at least 18 years old to register at rtm2. A National ID card or birth registration certificate may be required for age verification. Accounts found to belong to minors will be closed immediately.

On the Login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use the OTP to set a new password. The entire process takes under 2 minutes.

No, rtm2 allows only one account per person. If multiple accounts are detected, all of them will be permanently closed and the balances may be forfeited.

Go to your profile settings and upload photos of the front and back of your National ID card, along with a selfie. Verification is typically completed within 24–48 hours. Verified accounts have higher withdrawal limits.

Entering the wrong password 5 times in a row will lock your account for 30 minutes. If you're still having trouble after that, email support@rtm2.bet. For serious security issues, your account can be recovered after identity verification.

rtm2 supports deposits via Mobile Pay, Nagad, Rocket, Upay, bank transfer, and cryptocurrency. The fastest and most convenient options are Mobile Pay and Nagad, with balances typically credited within 1–3 minutes.

The minimum deposit at rtm2 is just ৳500. There is no maximum limit, though account verification may be required for larger amounts. Separate higher limits apply for VIP members.

Your balance usually updates within 1–5 minutes. If it hasn't appeared, try refreshing the page. If it still hasn't shown up after 15 minutes, note down your transfer reference number and contact us at support@rtm2.bet.

Mobile Pay and Nagad withdrawals are typically processed within 15–30 minutes. Bank transfers may take 1–2 business days. Your first withdrawal will require KYC verification, which may add a little extra time.

The minimum withdrawal amount is ৳1,000. The maximum daily withdrawal limit depends on your account level. VIP members can withdraw higher amounts each day.

rtm2 does not charge any fees on deposits. There are also no withdrawal fees from rtm2's side. However, your payment provider (Mobile Pay/Nagad) may apply their own service charges in accordance with their policies.

rtm2 offers betting on 30+ sports, including cricket, football, kabaddi, tennis, badminton, basketball, and volleyball. Cricket and football have the widest range of markets, with special odds available for IPL, BPL, the World Cup, and the Premier League.

Live betting, also known as in-play betting, lets you place bets in real time while a match is in progress. Odds shift from moment to moment based on how the game unfolds. On the Betting page Select the "Live" tab and place your bet directly on any ongoing match.

Once a bet is confirmed, it generally cannot be cancelled. However, selected bets offer a "Cash Out" option, which lets you lock in a guaranteed amount before the match ends. If a match is cancelled, your stake will be refunded.

rtm2 uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (৳100 stake + ৳150 profit). Higher odds mean a lower chance of winning but a bigger payout. On the Match Odds page View details.

Minimum bet is ৳50. Maximum bet limits vary by market and match — generally up to ৳50,000 per bet. VIP members enjoy higher limits.

Register A welcome bonus will be applied automatically after your first deposit. The bonus amount may vary over time. For full terms and conditions, Latest Promotions Page View.

A wagering requirement refers to how many times you need to bet with your bonus funds before you can withdraw them. For example, a ৳1,000 bonus with a 5x wagering requirement means you need to place ৳5,000 in bets. Only bets placed at odds of 1.50 or higher count towards the wagering requirement.

On your bet slip, select "Free Bet" as the payment option. If your free bet wins, you will receive only the profit — not the original stake amount. Free bets are generally valid for 7 days and will expire automatically after that.

Daily Log In bonus points are added automatically. Log in 7 days in a row to unlock a mega bonus. Points can be redeemed for free bets, cashback, or special offers. Missing a day resets your streak back to zero.

Yes, if you invite a friend through rtm2's referral program and they register and make their first deposit, you will receive a bonus. Your referral link can be found in your profile settings. For the current bonus amount On the promotions page, View.

VIP points are earned automatically with every bet you place. Once you accumulate enough points, you advance to the next level. VIP levels include Bronze, Silver, Gold, Platinum, and Diamond. For full details On the VIP page, View.

VIP members receive: a dedicated account manager, higher withdrawal limits, exclusive bonus offers, faster withdrawal processing, invitations to special events, and birthday gifts. The higher your level, the greater the rewards.

Yes, VIP points are valid for 12 months from the date they are earned. However, if you remain active and earn new points within that period, your points will be renewed automatically. If your account is inactive for 3 consecutive months, your level may be downgraded.

Once you reach Gold level or above, a dedicated account manager will be assigned to you. They will reach out directly to your registered number. You can contact them anytime via chat or call for any assistance.

On the download page, Go and select either the Android or iOS version. For Android, download the APK file and install it (you will need to allow installation from unknown sources). For iOS, you can install it directly from the App Store. For more details On the App page available.

On Android, go to Settings → Security → Install from Unknown Sources and enable it. Make sure your phone has at least 100 MB of free storage. If an older version is installed, uninstall it first. If the problem persists, send a screenshot to support@rtm2.bet.

Yes, biometric login is fully supported on the rtm2 app. After signing in with your password the first time, go to Settings and enable "Biometric Login." From then on, you can sign in with just a single touch.

When a new update is available, you'll receive an automatic notification when you open the app. On Android, Download Page Download and install the new APK — your existing data will not be lost. On iOS, update through the App Store.

First, clear the app cache (Settings → Apps → rtm2 → Clear Cache). If the problem persists, uninstall the app and reinstall the latest version. The app runs best on Android 8.0 or iOS 13 and above.